TrainimalsSupport
This is the help and contact page for Trainimals.
Write to vladimir.tsvetanov55@gmail.com.
Include what you were trying to do, your iPhone model, and your iOS version.
We write back within 1–2 days.
How Trainimals handles data is in the Privacy Policy.
Sign in
Sign-in is Sign in with Apple only. Use the same Apple ID to return to an existing account.
Training
Training comes from Apple Health. The app needs permission to read workouts and steps.
If that permission is off, coins and group stats will not update. The app does not log workouts by hand. It does not change Apple Health.
Coins
Coins are earned from workouts and steps. They cannot be bought.
Your group
You can be in one group. You join with an invite code. A group holds up to 8 people. Creating a group sets a daily step goal and a daily minute goal.
What your group sees
The group sees today’s steps and minutes, the pet, the last workout, the streak, and weekly minutes.
Your pet
The pet grows by spending earned coins: baby, then child, then grown. Cosmetics are for the grown look.
Sign out
Sign out is in the profile screen. It does not delete your data.
Delete account
Delete account is in the profile screen. It asks you to confirm. It permanently removes the data listed in the Privacy Policy. Support cannot restore a deleted account.